Data Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy explains how eatoutjkds d.o.o. ("we", "our", or "us") collects, uses, and protects your personal data when you use our fitness community engagement analytics services and website. We are the data controller for the personal information we collect about you.

Data Controller:
eatoutjkds d.o.o.
Litijska cesta 24
1048 Ljubljana, Slovenia
Registration Number: 3698521475
VAT Number: SI36741258

Data We Collect

We collect various types of personal data to provide our fitness community engagement analytics services effectively. The data we collect includes information you provide directly to us and information we gather automatically through your use of our services.

Personal information you provide to us may include:

  • Contact details (name, email address, phone number)
  • Company information (fitness centre name, role, business details)
  • Communication records (enquiries, support requests, feedback)
  • Account information for our analytics platform
  • Payment and billing information when you subscribe to our services

Information we collect automatically includes:

  • Website usage data (pages visited, time spent, interactions)
  • Device information (browser type, operating system, IP address)
  • Analytics data through cookies and tracking technologies
  • System logs and performance metrics

How We Use Your Information

We use the personal data we collect for specific purposes related to providing our fitness analytics services and maintaining our business relationship with you. How we use your information depends on the services you use and your interactions with us.

We use your personal data to:

  • Provide and deliver our fitness community engagement analytics services
  • Process your enquiries and respond to your communications
  • Create and manage your account access to our analytics platform
  • Process payments and manage billing for our services
  • Provide technical support and customer service
  • Improve our services and develop new features
  • Comply with legal obligations and protect our legitimate interests
  • Send you important updates about our services and your account

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract performance: To provide our analytics services and fulfil our contractual obligations
  • Legitimate interests: To improve our services, prevent fraud, and maintain security
  • Consent: For marketing communications and non-essential cookies
  • Legal obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in delivering our analytics services
  • With professional advisers (lawyers, accountants, auditors) when necessary
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer or merger

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and protect our legitimate interests. Our data retention practices vary depending on the type of information and the purpose for processing.

Generally, we retain:

  • Account information for the duration of your subscription plus 7 years for legal compliance
  • Communication records for 3 years after the last interaction
  • Website analytics data for 26 months
  • Marketing consent records until withdrawn or 3 years of inactivity

Your Rights

Under GDPR, you have several rights regarding your personal data. These rights enable you to control how we process your information and ensure transparency in our data handling practices.

Your rights include:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Correct inaccurate or incomplete personal data
  • Right to erasure: Request deletion of your personal data in certain circumstances
  • Right to restrict processing: Limit how we use your personal data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests or direct marketing
  • Right to withdraw consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

International Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the details below:

Privacy Officer:
Email: privacy@eatoutjkds.top
Phone: +386 12791389
Post: eatoutjkds d.o.o., Litijska cesta 24, 1048 Ljubljana, Slovenia

Supervisory Authority

You have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec) if you believe we have not handled your personal data in accordance with data protection law.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.